Klekk's No. 2 - Wool Blanket
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- made from 100% wool (mulesing-free)
- Made in Lithuania
- Stylish checked design
- Wash at 30° (wool or hand wash program with max. 600 rotations)
Shipping:
- Shipping across Europe (incl. CH & UK) and the USA
Wool has its own natural scent - that's totally normal and just part of it! Wool is also naturally antibacterial and self-cleaning, so you don't actually have to wash it. #AirIsTheBestCare
It's best to simply air your KLEKKS wool blanket outside to keep it nice and fresh!
But if you do need to wash it, here are a few tips:
- Use gentle wool detergent
- Select wool wash cycle or delicate cycle
- Maximum 600 rotations (!)
- Water temperature not over 30°C
- Alternatively, hand wash gently
- Do not scrub, stretch or wring out
- Let it air dry flat
Our blankets are made from 100% natural materials and are a woven product. Therefore, heavy use and friction can occasionally lead to pilling or small pieces of fluff - this is nothing dramatic! It's best to simply go over it with a lint shaver or a lint brush - this will keep your Klekks in top shape! 🧶✨
In the event of stains, dab immediately with a clean, damp cloth - never rub, as this could damage the fibers.
For stubborn stains, we recommend professional cleaning. 💧
Disclaimer: There is the possibility of your Klekks shrinking even though you washed it very carefully.
Shipping
-
Germany:
Free shipping for your KLEKKS blanket
Delivery time: 2-3 business days -
Europe (incl. Switzerland & UK):
Flat shipping rate of €10
Delivery time: 3-5 business days -
USA:
Flat shipping rate of $15
Delivery time: 7-10 business days
📦 Please note: For special launches or shipments abroad, it may occasionally take a few days longer.
Return
We want you to love your new KLEKKS blanket 100% 🧡
If this is not the case, you can return it within 14 days.
Simply register your return via our returns portal.
Returncosts & How To
-
Germany:
Return is free.
You can download a free DHL or UPS label from the portal - the costs are on us. Alternatively, you can return with a shipping service provider of your choice (incl. tracking). -
EU, Switzerland & United Kingdom:
Returns cost 8-15 € (depending on the country).
You can create a chargeable label (approx. 8-15 €, will be deducted from your refund) from DHL or UPS in the returns portal, or organize the return shipment yourself.
Switzerland and United Kingdom: Please make sure to mark your package clearly visible as a return to avoid problems at customs. -
USA:
Return costs 25€.
After you have registered your return, our customer team will contact you. You can request a UPS returns label for a fee (€25 will be deducted from your refund) - or you can send the parcel back yourself.
Important: Your parcel must be marked as a return and the commercial invoice must be attached to the parcel to ensure that customs processing runs smoothly.
You can find more information here.
Questions?
Shipping
Within the EU we deliver to the following countries: Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Outside the EU we deliver to Switzerland, the United Kingdom and the USA.
Please note: For deliveries to Switzerland, the United Kingdom and the USA, import taxes and customs duties may apply and must be paid by you.
Within Germany and Switzerland, your order will be shipped with DHL. Within the EU (incl. United Kingdom) your order will be shipped with UPS. We ship to the USA with DHL.
Within Germany, delivery of your KLEKKS blanket is free of charge.
For shipping within Europe (including Switzerland and the United Kingdom), we charge a shipping fee of €10.
For shipments to the United States, we charge a shipping fee of $15.
We pack your order as quickly as possible. Within Germany, it typically takes 2-3 business days from the order date for your KLEKKS blanket to arrive (with DHL).
During special launch events or for international shipments, it may take a few extra days.
Shipments within Europe take approximately 3-5 business days from the order date (with UPS). Orders to Switzerland are shipped with DHL.
Shipments to the USA take approximately 7-10 business days from the order date (with DHL).
Return & exchange
We want you to love your new KLEKKS 100%! If that’s not the case, you can return your blanket within 14 days.
If you are returning from Germany, we will cover the return shipping costs. For returns from other countries, we ask you to bear the shipping costs yourself.
Simply register your return via our returns portal: https://klekks.returnsportal.online/
You can find all the details about our returns portal here 🙂
Once we receive your return, we will process your refund within 7 business days. The return shipping costs are your responsibility.
Please note: If you are returning an order from a non-EU country (e.g., Switzerland, the United Kingdom, or the USA), please make sure your package is clearly marked as a return to avoid customs issues. Don’t forget to include the original packing list inside the package, and inform your shipping provider that it’s a return.
For returns from the USA:
Register your return via our returns portal and our customer team will contact you to provide a prepaid UPS shipping label. A fee of €25 will be deducted from your refund for this service. Alternatively, you can arrange the return shipment yourself.
Important: Please remember to attach the commercial invoice to the package for smooth and quick customs processing.